Thane International - The TOBI steamer. Product is *** and company took 7months and cc card intervention for refund.
I got the TOBI in Dec..07 and sent it back in Jan.
08, because it DOES NOT WORK AT ALL! In Feb. I noticed they were still taking the $30 monthly charge from my CC. I called, got verification that they received the return and got the authorization number for the $120 return of the original $153 it was costing me.
The next month it was the same thing. So I called and this time they said I had not returned the product within the required 60 day limit. I had saved all of my shipping and certified received receipts so they had to give me yet another authorization and return number.I had to call 4 more months with the same info, answers and finally called my CC company to get involved to get my money back.
They are wanna-be "***-Making Swindlers.
Monetary Loss: $153.